Your privacy is critically important to us. This Privacy Policy explains how dex69 collects, uses, stores, and protects your personal information in accordance with international data protection standards and Indonesian privacy law.
Last Updated: January 15, 2026
dex69 is committed to protecting your personal data and respecting your privacy rights. Below are the core principles that guide our data handling practices.
All personal and financial data transmitted to or from dex69 is protected by 256-bit SSL/TLS encryption — the same security standard used by major banks worldwide.
We do not sell, rent, or trade your personal information to third parties for marketing purposes. Your data is used exclusively to operate the Platform and provide customer support.
You have the right to access, correct, or delete your personal data at any time. Contact our support team to exercise these rights or request a copy of your data.
We retain your personal data only as long as necessary to fulfil the purposes outlined in this Policy or as required by law. Inactive accounts are subject to data purge after the statutory retention period.
We clearly disclose what data we collect, why we collect it, and who it may be shared with. This Policy is written in plain English to ensure you understand exactly how your information is handled.
dex69 complies with international data protection standards, including provisions inspired by GDPR principles, and adheres to Indonesian privacy law where applicable.
Important: This Privacy Policy applies to all users of the dex69 platform (https://dex69.cam) and describes how we collect, use, disclose, and safeguard your personal information. By creating an account or using our services, you consent to the data practices described in this Policy.
dex69 ("we," "us," "our," or "the Company") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains our practices regarding the collection, use, disclosure, and protection of personal data provided by users ("you," "your," or "the Member") of the dex69 online betting and gaming platform.
This Policy should be read in conjunction with our Terms and Conditions. By registering an account, accessing the Platform, or using any of our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal information as described herein.
dex69 is an internationally licensed online gaming platform targeting the Indonesian market. We process personal data in accordance with applicable international data protection standards and Indonesian privacy law.
dex69 collects several categories of personal information necessary to operate the Platform, provide services, comply with legal obligations, and ensure a secure gaming environment.
When you create an account or interact with dex69 services, you voluntarily provide the following information:
When you use the dex69 Platform, we automatically collect certain technical and usage information:
In certain cases, we may collect information about you from external sources:
dex69 uses your personal information for the following purposes:
dex69 does not sell or rent your personal information to third parties. However, we may share your data with the following categories of recipients under specific circumstances:
We engage trusted third-party service providers to perform essential functions on our behalf. These providers are contractually obligated to protect your data and use it only for the purposes we specify. Categories of service providers include:
We may disclose your personal information to regulatory bodies, law enforcement agencies, or courts when required by law or when we believe in good faith that disclosure is necessary to:
In the event of a merger, acquisition, reorganization, sale of assets, or bankruptcy, your personal information may be transferred to the acquiring or successor entity as part of the business transaction. We will notify you via email or prominent notice on the Platform before your information is transferred and becomes subject to a different privacy policy.
We may share your information with third parties for purposes not described in this Policy if you have given us explicit consent to do so.
dex69 uses cookies, web beacons, local storage, and similar tracking technologies to enhance your experience on the Platform, analyze usage patterns, and deliver personalized content.
Cookies are small text files stored on your device by your web browser when you visit a website. They allow the website to remember your preferences, login status, and other information to improve your experience on subsequent visits.
Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer. Please note that disabling essential cookies may prevent you from accessing certain features of the Platform or may cause it to malfunction. To learn how to manage cookies in your browser, consult your browser's help documentation.
dex69 takes data security extremely seriously and employs industry-standard technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
All data transmitted between your device and dex69 servers is encrypted using 256-bit SSL/TLS (Secure Sockets Layer / Transport Layer Security) protocols. This is the same encryption standard used by banks and financial institutions worldwide. Sensitive data stored on our servers is also encrypted at rest.
Access to personal data is restricted to authorized dex69 employees, contractors, and service providers who require access to perform their duties. All personnel with access to personal data are bound by confidentiality obligations and receive regular training on data protection principles.
We employ automated security monitoring systems to detect and respond to potential security threats, including intrusion attempts, malware, and unusual account activity. Our security team conducts regular vulnerability assessments and penetration testing to identify and remediate security weaknesses.
Payment transactions are processed by PCI-DSS (Payment Card Industry Data Security Standard) compliant payment gateways. dex69 does not store full credit card numbers or CVV codes on our servers. All payment data is handled by secure third-party processors.
While we implement robust security measures, no system is completely secure. We cannot guarantee absolute security of your data during transmission over the internet or while stored on our servers. You are responsible for keeping your account login credentials confidential and for notifying us immediately if you suspect unauthorized access to your account.
dex69 retains your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law.
While your account remains active, we retain all personal information, transaction records, and gameplay history to provide services, comply with legal obligations, and resolve disputes.
When you close your dex69 account, we retain certain information for a statutory period (typically 5–7 years) to comply with financial record-keeping requirements, tax regulations, and AML laws. After the retention period expires, we securely delete or anonymize your data.
If you opt out of marketing communications, we will retain your contact information only to honour your opt-out preference and prevent future marketing messages from being sent.
Depending on your location and applicable law, you may have the following rights regarding your personal information:
You have the right to request a copy of the personal information we hold about you. To exercise this right, contact us at [email protected]. We will provide the information in a commonly used electronic format within 30 days of your request.
If any of your personal information is inaccurate or incomplete, you have the right to request that we correct or update it. You can update most information directly through your account settings, or contact customer support for assistance.
You have the right to request that we delete your personal information, subject to certain exceptions (e.g., we may be required by law to retain financial records for a specified period). To request deletion, contact us at [email protected].
You have the right to request that we limit how we use your personal information in certain circumstances (e.g., while we investigate a dispute about data accuracy).
You have the right to receive your personal information in a structured, machine-readable format and to request that we transmit it to another service provider, where technically feasible.
You have the right to object to our processing of your personal information for direct marketing purposes. You can opt out of marketing communications at any time by clicking the unsubscribe link in promotional emails or by contacting customer support.
Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.
To exercise any of these rights, please contact us at [email protected] with your request. We may ask you to verify your identity before fulfilling your request to protect your personal information from unauthorized access.
dex69 is intended exclusively for adults aged 21 and older. We do not knowingly collect personal information from individuals under the age of 21. If you are under 21, you must not create an account or use dex69 services.
If we become aware that we have inadvertently collected personal information from a person under 21 years of age, we will take immediate steps to delete that information and close the associated account. If you believe that a minor has created an account on dex69, please contact us immediately at [email protected] so we can take appropriate action.
Parents and guardians are encouraged to monitor their children's internet usage and to use parental control software to prevent minors from accessing gambling websites.
dex69 reserves the right to amend this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or business operations. When we make significant changes, we will notify you via email (to the address associated with your account) or by posting a prominent notice on the Platform.
The "Last Updated" date at the top of this document indicates when the Policy was last revised. Your continued use of dex69 services after changes take effect constitutes acceptance of the revised Privacy Policy. We encourage you to review this Policy periodically to stay informed about how we protect your information.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact the dex69 Data Protection Team:
We will respond to all privacy-related inquiries within 30 days. For urgent data protection matters, please mark your email as "Urgent" and we will prioritize your request.
Acknowledgment: By using dex69 services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein. If you do not agree with this Policy, please do not create an account or use the Platform.
Our support team is available to answer any questions about how dex69 protects your personal information. We're committed to transparency and safeguarding your privacy.